How To Reset Cash App Pin

Your Cash App PIN is a short numeric code that helps protect your account and transactions. If you forget it or it stops working, you can reset it

Your Cash App PIN is a short numeric code that helps protect your account and transactions. If you forget it or it stops working, you can reset it quickly and securely from within the Cash App.

How To Reset Cash App Pin

Step-by-Step: How to Reset Cash App PIN

Follow these steps to reset your PIN using the Cash App on your phone:

  • Open the Cash App on your device.
  • Tap your profile icon in the top-right corner.
  • Scroll and select Privacy & Security.
  • Tap Change Cash PIN.
  • Follow the app prompts to verify with Touch ID, Face ID, or a verification code sent to your email or phone.
  • Enter and confirm your new PIN.

How To Reset Cash App PIN Without Old PIN

If you don’t remember the old PIN, use the built-in “Forgot PIN?” option:

  • Open Cash App → Profile → Privacy & Security → Change Cash PIN.
  • When prompted for the old PIN, tap Forgot PIN?
  • Choose a verification method (text or email) and enter the code you receive.
  • Once verified, create and confirm a new PIN.

How to Reset Cash App PIN with SSN

In some cases, Cash App may request identity verification. You may be asked for your Social Security Number (typically the last 4 digits) to confirm your identity:

  • Open the app and follow the Change Cash PIN path.
  • Tap Forgot PIN? and proceed through verification prompts.
  • If asked, enter the last 4 digits of your SSN as requested by the app to verify identity.
  • After successful verification, set a new PIN.

Note: Only provide your SSN inside the official Cash App verification screens. Do not share SSN outside the app.

Why Is My Cash App PIN Not Working?

Common reasons your PIN might not work and what to do:

  • Incorrect PIN entry: Double-check the digits and try again.
  • App needs update: Update Cash App to the latest version from your app store.
  • Temporary app issue: Restart your phone or force-close and reopen the app.
  • Account verification required: Complete any pending identity verification in the app.
  • Device biometrics changed: If Touch ID/Face ID changed, reverify using the app’s verification code option.

If none of the above work, contact Cash App Support from within the app: Profile > Support > Report a Problem.

Security Tips

  • Never share your PIN with anyone.
  • Avoid simple PINs like “1234” or your birthday.
  • Only enter your PIN in the official Cash App and never on suspicious links or messages.
  • If you suspect someone knows your PIN, reset it immediately.

Frequently Asked Questions

How To reset Cash App PIN without old PIN?

Use the Forgot PIN? option under Profile → Privacy & Security → Change Cash PIN. Verify via a code sent to your phone or email, then create a new PIN.

How to reset Cash App PIN with SSN?

If prompted, enter the requested identity information (often the last 4 digits of your SSN) during the verification steps in the app. After verification, you can set a new PIN.

Why is my Cash App PIN not working?

Possible causes include incorrect entry, an outdated app, temporary app problems, or required identity verification. Try the troubleshooting steps above or contact Cash App Support.

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